Master Vendor Program

ClifyX is currently serving as a master vendor for numerous fortune 500 clients.

We have unique solutions and programs which eliminate client spending, better predict their spending, and bring their risk exposure under control. Our dedicated account team will assess your needs, benchmark our results and comply with your rates and program rules.

ClifyX master vendor service gives you.
  • A single point of contact to manage vendors
  • Reduce Cost per hire
  • Improve diversity hiring
  • Shortened recruiting cycles and time to fill
  • Increased quality and quantity of candidates
  • Improve diversity hiring
  • Take care of Compliance, on-boarding, training, and off-boarding
  • Comprehensive analytics and reports
Snapshot and benefits of working with ClifyX
  • A single point of contact to manage vendors
  • Reduce Cost per hire
  • Improve diversity hiring
  • Shortened recruiting cycles and time to fill
  • Increased quality and quantity of candidates
  • Improve diversity hiring
  • Take care of Compliance, on-boarding, training, and off-boarding
  • Comprehensive analytics and reports

We virtually operate inside the heart of your company to understand and execute your strategic hiring initiatives. Our Account Managers are the point of contact between the client and the candidate throughout the interview process. We keep a close touchpoint with candidates throughout the interview phases to ensure we are on point with any concerns they may have or any competing opportunities that may simultaneously occur.

Our interview screening has a five-tiered interview process:
  • Initial screen: Recruiter verifies contact information, current salary, expected salary, visa status, technical/functional skills, and specific industry experience.
  • Behavior Interview: Determines if a candidate:
    • Has applicable communication, leadership, and management-level skills
    • Will profit the company (was he able to secure additional funding for the project or did the project absorb extra costs).
    • Maximizes business impact and value creation. Focuses on delivering excellence.
    • Embraces change with agility and adaptability. Anticipates and resolves issues.
  • Technical Interview: Interviewed to identify techno-functional skills.
  • Webcam interview: Determines if the candidate is genuine and confirms said candidate can provide the required techno-functional skills.
  • Account Performance Meeting: ClifyX provides complete metric scorecards monthly and quarterly, providing a foundation for discussion on activities and results.

A Partner with the Right Expertise

ClifyX has a concentrated background in customer service management. For decades, we’ve helped some of the most illustrious US-based companies develop and implement high-performing customer care centers. We know what it takes to create customer experiences that exceed expectations and keeps them coming back. We routinely help companies convert their customer service department from cost center to profit center.

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