Job Description: POC: Sam Chavez

ATTENTION ALL SUPPLIERS!!!

READ BEFORE SUBMITTING

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MANDATORY: Please include in the resume the candidate’s complete & updated contact information (Phone number, Email address and Skype ID) as well as a set of 5 interview timeslots over a 72-hour period after submitting the profile when the hiring managers could potentially reach to them. PROFILES WITHOUT THE REQUIRED DETAILS and TIME SLOTS will be REJECTED.

Job Title: Consultant | Infrastructure-DataCenter | Audio Visual Support — Audio Visual Commissioning
Work Location & Reporting Address: Charlotte, NC (Onsite. Open to relocating candidates. Resource will need to relocate from Day 1)
Contract duration: 12
MAX VENDOR RATE: *** per hour max (NOT NEGOTIABLE)
Target Start Date: 06 Feb 2025
Does this position require Visa independent candidates only? No

Must Have Skills:
• Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems
• Indepth expertise in installing, configuring, commissioning, troubleshooting, and maintaining video conferencing devices (MTRs, Cisco Webex, Poly).
• Familiarity with conferencing and meeting connectivity across various platforms, including Zoom, Webex, and Team

Nice to Have Skills:
• Oversee multiple initiatives related to the 2025 Evergreen project, including collaboration with M365 engineering and unified communications teams. Responsibilities include managing highlevel
• Manage and resolve escalated issues quickly and efficiently

Detailed Job Description:
Technical Responsibilities:
1. Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems
2. In-depth expertise in installing, configuring, commissioning, troubleshooting, and maintaining video conferencing devices (MTR’s, Cisco Webex, Poly).
3. Familiarity with conferencing and meeting connectivity across various platforms, including Zoom, Webex, and Teams.
4. Experience with planning, deploying, and managing Cisco Room OS video conferencing endpoints and Microsoft Teams Rooms (MTR).
5. Knowledgeable in A/V systems, including Crestron, Sound Control Technologies, Tricaster, Biamp, Shure, and projectors (e.g., Epson, NEC), as well as BrightSign players.

Business Responsibilities:
1. Maintain a proactive, positive, and professional attitude when supporting all levels of teammates.
2. Full-time, in-office presence required.
3. Willingness to travel locally and regionally as needed for installation, maintenance, and troubleshooting.
4. Demonstrate a strong sense of urgency in resolving issues without compromising quality; must follow through in a professional and timely manner.
5. Comfortable navigating ambiguity and performing well under pressure.
6. Punctual, with a strong sense of ownership and attention to detail; consistently strives for excellence in all tasks.
7. Team player who can collaborate with both immediate and company-wide teams, while also being self-sufficient and proactive in seeking assistance when necessary.
8. Consistently maintain a positive and proactive attitude.
9. Strong written, verbal, and presentation skills.
10. Capable of managing time effectively, including task prioritization.
11. Committed to adhering to industry standards and Truist best practices.

Essential Duties and Responsibilities:
1. Deep understanding of conferencing infrastructure.
2. Oversee multiple initiatives related to the 2025 Evergreen project, including collaboration with M365 engineering and unified communications teams. Responsibilities include managing high-level designs, low-level designs, testing plans, commissioning, implementation plans, and production turnover.
3. Manage and resolve escalated issues quickly and efficiently.
4. Collaborate with engineering, application development, configuration management, quality assurance (QA), production support, and other technical/business stakeholders.
5. Stay updated on industry trends and innovations related to conferencing and collaboration technologies

Minimum Years of Experience: 8-10 years

Certifications Needed:
No

Top 3 responsibilities you would expect the Subcon to shoulder and execute:
• Maintain a proactive, positive, and professional attitude when supporting all levels of teammates.
• Fulltime, inoffice presence required
• Willingness to travel locally and regionally as needed for installation, maintenance, and troubleshooting

Interview Process (Is face to face required?)
Yes

Any additional information you would like to share about the project specs/ nature of work:
Drug test details: Yes | 5 Panel